Frequently Asked Questions

Ordering Questions
  • Can I order online and pick-up my order?

    At this moment, no. You can order products only through our website, as well as on other marketplaces where our products are available. Orders usually take 1-2 business days to process.

  • What is your return policy?

    For the health and safety of our customers, we DO NOT accept returns on any edible products. We only accept returns of unused non-edible items that are still enclosed in the original packaging. But, there are exceptions for which you can get a full / half refund. Click here to learn more about our Return Policy.

  • Do I have to pay sales tax?

    Yes, yummylandcandy.com charge sales tax on candy and non-edible items, as well.

  • Can I put items on hold?

    Unfortunately, we do not put items on hold.

  • Where can I find coupon codes?

    You can subscribe to our newsletter to receive specials and new product information. Also, we oftentimes promote our specials and coupon codes on our website yummylandcandy.com

  • Do you have a minimum order amount?

    yummylandcandy.com does not have a minimum order amount.

  • What forms of payment do you take?

    We accept all popular types of payments - Visa, MasterCard, Discover, American Express, PayPal, and much more.

  • Are you open to the public?

    yummylandcandy.com is online store only.

Shipping Questions
  • How much does shipping cost?

    Shipping cost varies depending on product weight, the zip code of the delivery address, and the shipping service chosen. Upon checkout, you’ll be able to see the associated shipping costs for the different service types.

  • How long does delivery take and how far in advance should I purchase my candy if I need it on an exact day?

    Usually, delivery takes a few days and depends on location, but the delivery date may change due to some situations. We recommend our customers purchase candy at least one-two weeks in advance.

  • Does YUMMYLAND ship outside the United States?

    Unfortunately at this time we only ship within the United States.

  • Is my candy going to melt in transit during warm weather?

    Unfortunately, yummylandcandy.com cannot guarantee that some products will not melt during transit. Click here to learn more about our Warm Weather Policy.

Candy Questions
  • Do you have all your products in-stock?

    If a product is out of stock, you will see a sign that says OUT OF STOCK. It rarely happens but sometimes our inventory system doesn’t connect to our website. If this is the case, we will send you an e-mail with a list of possible substitute items and we will allow you to make changes to your order. Click here to learn more about Out of Stock Policy.

  • What is the best way to store candy?

    DO NOT freeze or refrigerate candy because the thawing and condensation will ruin your candy. Keep candy in a cool, dry area. After opening products from their original packaging, ensure that you re-seal tightly or re-wrap them in a zip-lock bag to prolong their freshness. A good area for storing unopened candy is in your closet, under your bed, or any other cool, dark area in the house away from windows and direct sunlight (sunlight changes the color of candy). Store at temperatures of 65F to 72F. NOTE: If you are hot, your candy is probably melting.